Terms & Conditions

Welcome to Silverline Ladies Footwear. By accessing our website or purchasing from our store, you agree to the following terms:

1. Product Information

  • We strive to ensure all product details, prices, and availability are accurate.

  • Slight color or design variations may occur due to screen display settings.

2. Orders & Payments

  • Orders are confirmed only after successful payment.

  • We accept secure online payments and approved offline payment methods provided at checkout.

3. Shipping & Delivery

  • Delivery timelines are 3–7 business days, depending on location.

  • Customers must provide correct address and contact details to avoid shipment delays.

4. Return & Exchange

  • Returns/exchanges are accepted within 7 days if the product is unused and in original condition.

  • Sale or offer products are eligible for exchange only, not refunds.

5. Store Purchases

  • In-store purchases can be exchanged at our outlet located at Opposite Sudha Nursing Home, Nehru Nagar, Prakash Rao, Visakhapatnam.

6. User Conduct

  • You agree not to use the website for any unauthorized, harmful, or unlawful activities.

  • Copying website content or product images without permission is strictly prohibited.

7. Privacy & Data Usage

  • We respect your privacy and only collect necessary information for order processing and service improvement.

  • Data is handled securely and not shared unless required for delivery or legal compliance.

8. Cancellations

  • Orders may be canceled before dispatch by contacting support.

  • Once dispatched, cancellation requests will not be accepted.

9. Policy Updates

  • Terms may be updated at any time without prior notice. Continued use means acceptance of the updated terms.

  • Silverline Ladies Footwear
  • Contact: 099858 57865
  • Address: Opposite sudha Nursing home, Nehru Nagar, Prakash Rao Peta, Visakhapatnam 530020