At Silverline Ladies Footwear, customer satisfaction is our top priority. We offer easy returns and exchanges for eligible products purchased through our website or in-store.
Eligibility
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Items must be returned or exchanged within 7 days of purchase/delivery.
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Footwear should be unused, unwashed, undamaged, and in original condition.
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Products must include original packaging, tags, and invoice.
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Items bought during sale/offer periods are not exchangeable, nor refundable.
Non-Returnable Items
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Party Wear Footwear are not returnable.
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Any footwear showing signs of usage, odor, dirt, or damage.
Return Process
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Contact us at support channel provided at purchase with your order details.
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Our team will review and approve the request if eligible.
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Once approved, ship the product or return to our store address.
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Refunds, if applicable, will be processed to the original payment method within 5–7 business days after inspection.
Exchange Process
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Exchanges can be done for size issues, defects, or wrong delivered product.
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Customers may choose any available product of equal value, or pay the difference if higher.
Shipping Charges
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Return shipping charges are borne by the customer, unless the product is defective or incorrectly delivered.
- Silverline Ladies Footwear
- Contact: 099858 57865
- Address: Opposite sudha Nursing home, Nehru Nagar, Prakash Rao Peta, Visakhapatnam 530020